I wanted to thank you for your excellent customer service this morning. You were most helpful answering my questions. I would also like to compliment your company on the EZ lift pool lift. We have been using ours for several months with our spa and love it. It is a refreshing change from most bulky special needs equipment. It’s simple design, ease of use and affordability make it a product that I would recommend to any person considering a pool lift.Thank you again for your assistance,Shellie M